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Refund Policy – Shreepanchang.com

At Shreepanchang, we always try to deliver accurate and reliable services to our customers. This Refund Policy explains when and how you can request a refund for purchases made on Shreepanchang.com.

1. Refund request window (48 hours / 2 days)

  • Refund requests are only accepted within 48 hours of your purchase.
  • For clarity, 48 hours is the same as 2 calendar days from the date and time of payment.
  • Any refund request raised after 48 hours from the purchase time will not be eligible for a refund.

2. How to request a refund
To request a refund, you must contact our support team within the 48‑hour window and share:

  • Your full name
  • Registered email address and mobile number
  • Order / transaction ID
  • Date and time of purchase
  • Reason for requesting a refund

Providing complete and correct details helps us verify your purchase and process your request faster.

3. Review and approval of refund requests

  • All refund requests are reviewed on a case‑by‑case basis.
  • Shreepanchang reserves the right to approve or reject any refund request based on the information provided and our internal checks.
  • If additional information is required, we may contact you before taking a final decision.

4. Refund processing timeline (7 to 10 days)

  • Once your refund request is approved, we will initiate the refund within 7 to 10 business days.
  • The actual time for the amount to reflect in your account may depend on your bank, card issuer, UPI app, wallet provider, or payment gateway.
  • If the refund is not visible after 10 business days from our confirmation, please check with your bank/payment provider first and then contact our support team with the reference details.

5. Mode of refund

  • Refunds are generally processed to the original mode of payment used during purchase (for example, card, UPI, net banking, wallet, etc.), unless otherwise communicated by our team.
  • We do not offer cash refunds.

6. Non‑refundable situations
Refunds will not be provided in the following situations (illustrative, not exhaustive):

  • Refund request is raised after 48 hours / 2 days from the time of purchase.
  • Services have already been substantially delivered or consumed (for example, consultations already completed, reports already shared, or access to digital content already used).
  • Any misuse, abuse, or violation of our terms, policies, or applicable law.

7. Changes to this Refund Policy
Shreepanchang may update or modify this Refund Policy from time to time. Any changes will be updated on this page. We encourage you to review this policy periodically before making a purchase.

8. Contact us
If you have any questions or need help related to refunds, please contact us at:

  • Email: shreepanchang7@gmail.com
  • Phone / WhatsApp: 8796481535
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